5/3/2021 0 Comments Understanding Iso 9001
Understanding the needs and expectations of interested parties is a new requirement.You should allow time to develop an understanding of your businesss internal and external stakeholder interests that might impact upon your management systems ability to deliver its intended results, or those that might influence your businesss strategic direction.
We suggest that you undertake analysis of interested parties to determine the relevant interested parties and their requirements that relate to your business activities, and those which impact the management system. There are many ways to capture this information, your approach could include. Understanding 9001 Free Copy OfWe suggest that you capture this information using a free copy of our Interested Party Analysis template. A workshop approach should be encouraged which can be undertaken independent to, or in conjunction with the context review workshop. Legal requirements should be identified before other requirements. This process of adopting requirements will allow you to focus and coordinate on whats important. Look for evidence that your organization has undergone a process to initially identify these groups, and then to identify any of their requirements that are relevant to your management system. Ensure that your organization has properly identified its interested parties, and subsequently determined if any of their needs and expectations to be adopted as a compliance obligation. Ensure that this process is revisited periodically because the relevant requirements of relevant interested parties may change over time. Communication with stakeholders should be based on performance data generated by your organizations management system, which will require robust monitoring and measurement to ensure that the data is reliable. It is important to remember that Clause 4.2 Understanding the needs and Expectations of Interested Parties interacts with the following clauses. The audit checklist template is just one of the many tools which are available from the auditors toolbox that help ensure your audits address the necessary requirements.
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